Return to Job Search Shortlist Job Shortlisted Job

Service Manager (Motor Industry)

Recruitment Plus
Location:
Sandyford, Dublin 18
Payment:
€25-32K DOE
Terms:
Permanent | Full Time
Last updated:
09-01-2018
Report this job

Job Description

Job Title: Service Manager (Motor Industry)-S008884

Salary: €25-32K DOE

Location: Sandyford

 

Role:

 

Our client is now seeking a Service Manager (Motor Industry) to join their team in Sandyford.

The successful candidate will work as part of the Operations Team. He/she will assist with the provision of technical assistance and support to our Clients, Suppliers and internal personnel.

 

Role Responsibilities:

 

·      Efficiently process high volumes of telephone enquiries.

·      Authorisation of repairs, issuing approval numbers and agreeing costs.

·      Will organise the logistics around test requirements

·      Daily update of Database and correspondence

·      Aim to ensure vehicle downtime is kept to an absolute minimum,

·      Aim to keep operating costs within agreed budgets

·      Communicate with manufacturers and liaise with representatives on issues determined by after sales policy.

·      Resolve quality issues as directed by line manager.

·      Deal with all complaints/ communications within agreed policy/ guidelines

·      Undertake any ADHOC duties which may be required from time to time by line manager.

·      Achieve team goals and achieve individual targets as outlined by line manager.

·      Candidate will be required to work on a rotational  basis to cover the departments hours of operation

 

 

Skills and Experience Required:

 

·      Must have previous experience within an authoritative position as Service manager / Advisor at a garage or vehicle manufacturer.

·      Must have a mechanical qualification (or equivalent).

·      Excellent numeracy and literacy required

·      Experience working in a corporate office environment and dealing with customers is advantageous

·      Computer literate with excellent knowledge of  Microsoft Office Systems (i.e. Word, Excel), Lotus Notes and garage systems desirable

·      Pragmatic decision-maker with a good technical knowledge.

·      Excellent customer service skills/ focus.

·      Excellent communication skills -Strong telephone communicator with both suppliers and customers.

·      Team player who actively participates in shared objectives/ goals.

·      Flexibility, willing to carry out variety of tasks/ activities requested and is prepared to work additional hours as may be necessary from time to time.

 

 

For more information please call Lorna on 01 2788610 or send your CV in confidence through the link.

 

 

Two Heads Are Always Better Than One!  - Introduce a friend to Recruitment Plus and claim your €250 reward!  We are always eager to meet new talent and assist them in their job search.  Refer a friend and let us assist them in their next career move - and claim your reward for the introduction!

Recruitment Plus is an award winning agency - so you (and your friend) are assured of a quality service.

Tel 00353 1 2788610. Terms Apply.

 

 

 

 

 

 


Report This Job

Jobs.ie is committed to delivering you real and accurate job advertisements. If you have concerns about this job advert, then please let us know by filling out this form and we will investigate.

Cancel

Thank you for reporting this job.

A member of our quality control team will investigate this shortly.

Apply For This Job

You are just a few steps away

Get started by entering your email

Kick off your application with a few details

Attach a CV to your application

You are applying with your CV:
No CV attached

OR

    • Browse from this device

A cover note should briefly tell the employer what experience and skills you have that set you apart.

Add Jobs.ie Default Cover Note

By continuing, I agree to Jobs.ie terms & conditions

Review our full terms & conditions and privacy policy