Are you looking for a Company or role that:

• is committed to growing its talent both locally and globally?
• creates real opportunities to challenge, stretch, develop and advance your career?
• drives a proactive approach to enhancing and evolving the user experience?
• provides an opportunity to work in one of the world's most innovative technology companies?
• supports the greatest food @ work program?

Background to role:

The Food program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. The Food program’s mission is to inspire and enable the Amazing Account Team’s community members to make food choices and enjoy food experiences that support them in being their best.  Based on the program’s vision and mission, the Food Team has developed a clearly defined strategy that puts a strong emphasis on collaboration, innovation, the Responsible Business framework, and Behavioral Economics.

The Operations team exists to support the global Food program and it's values both to the Amazing Account Team, and the vendor partners

Role Summary:

The Head of Operations drives excellence in the service and experience of cafe operations. Identifies, motivates, trains, develops and directs team members to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation and safety.

The Head of Operations will focus on innovative hospitality and creating the cafe experience for the Food program in order to support operational excellence. Sets the standards for FOH operating systems and QA standards, hospitality, mentoring and development. This position reports into the Director of Operations UK and Ireladnd and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and people approach) to promote with standards, food expectations and enhance user (partner) experience.

Some of the great things you will be expected to do:

• Designs, manages and owns the overall experience, not just the offerings
• Drives a culture of  hospitality that is friendly and engaging
• Has a Passion for quality food preparation and taste
• Oversees implementation of operational initiatives
• Manages and mentors toward business goals, ensuring the maturation
  and training of our team
• Monitors and manages all financial responsibilities,accountable for meeting budget and financial projects as they arise
• Ensures all sector and Compass employee guidelines are implemented and adhered to
• Creates a culture of Food and Workplace Safety

Minimum Qualifications:

• Minimum of four (4) years college education; Bachelor’s Degree in Hospitality, Hotel/Restaurant or Business Management or culinary school degree is preferred.
• A minimum of 10 years of industry experience in place of a degree.
• Multi-unit restaurant or hotel experience a must
• Minimum of 5 to 7 years management experience in  a growth setting, managing other managers
• Strong passion for great food and hospitality
• A proven track record as an innovative and financially responsible manager
• Experience in R/D, operations, or concept development a plus
• Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint
• Leadership bahaviours

Related Sectors:

Restaurants / Catering , Senior Appointments

Related Locations:

Dublin City Centre