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French Lead Generation Contact Centre Agents

IDG Direct
Location:
Dublin City Center
Payment:
20 - 23 K
Terms:
Contract | Full Time, Part Time
Last updated:
28-10-2017
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Job Description

We are currently looking for a highly motivated, enthusiastic, and organised candidate to join our amazing team!

  • Excellent start for individuals seeking opportunities within the IT industry
  • Attractive rates 
  • A growing company with excellent prospects for career development
  • Get paid for referring a friend to IDG Direct
  • Fresh fruit in the canteen
  • Free gym membership
  • Great location and work life balance

 

The Company 

IDG Direct is a dynamic and fast-growing research and telemarketing company, providing demand generation services to the IT industry. The operation currently employs 250+ multilingual agents, and continues to grow. Our telemarketing agents make 5.2 million research and telemarketing calls per month to over 120 countries. 

 

The successful applicant will be:

  • Representing and branding IDG services by making professional outgoing calls to prospective clients.
  • Involved in research and building customer’s interests in the services, and products available.
  • Engaging the client on calls to share information and conducting surveys will also be a key part of your role.
  • Gathering and recording accurate client details, and maintaining/updating/completing databases as new information is gathered.
  • Responsible for completing thorough updates and hand-overs with team members/team leaders and contributing to projects, and process improvements.

 

The ideal candidate will meet the following selection criteria:

  • A business level of verbal and written French is mandatory
  • Additional languages an advantage 
  • Have a strong Leaving Certificate, or equivalent
  • Proven experience working with Microsoft Office package i.e. Excel, Word, and Outlook
  • Have excellent phone etiquette with clear, and confident communication skills
  • Be a team player to strive for a common goal
  • Self motivated, who enjoys working in a target driven environment
  • Have a high level of initiative and multi-tasking ability
  • Excellent verbal and written English is a must


IDG Direct is an Equal Opportunities Employer


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