Job Description
We are currently looking for a highly motivated, enthusiastic, and organised candidate to join our amazing team!
- Excellent start for individuals seeking opportunities within the IT industry
- Attractive rates
- A growing company with excellent prospects for career development
- Get paid for referring a friend to IDG Direct
- Fresh fruit in the canteen
- Free gym membership
- Great location and work life balance
The Company
IDG Direct is a dynamic and fast-growing research and telemarketing company, providing demand generation services to the IT industry. The operation currently employs 250+ multilingual agents, and continues to grow. Our telemarketing agents make 5.2 million research and telemarketing calls per month to over 120 countries.
The successful applicant will be:
- Representing and branding IDG services by making professional outgoing calls to prospective clients.
- Involved in research and building customer’s interests in the services, and products available.
- Engaging the client on calls to share information and conducting surveys will also be a key part of your role.
- Gathering and recording accurate client details, and maintaining/updating/completing databases as new information is gathered.
- Responsible for completing thorough updates and hand-overs with team members/team leaders and contributing to projects, and process improvements.
The ideal candidate will meet the following selection criteria:
- A business level of verbal and written French is mandatory
- Additional languages an advantage
- Have a strong Leaving Certificate, or equivalent
- Proven experience working with Microsoft Office package i.e. Excel, Word, and Outlook
- Have excellent phone etiquette with clear, and confident communication skills
- Be a team player to strive for a common goal
- Self motivated, who enjoys working in a target driven environment
- Have a high level of initiative and multi-tasking ability
- Excellent verbal and written English is a must
IDG Direct is an Equal Opportunities Employer
- Related Sectors:
- Call-Centre / Customer Service , Sales - Up to €35k
- Related Locations:
- Dublin West , Dublin North , Dublin City Centre , Dublin South