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Head of Quality Assurance

Nua Healthcare
Permanent | Full Time
Last updated:

Job Description

                                                        Head of Quality Assurance


We are seeking applications from energetic and enthusiastic individuals to join our team for the position of Head of Quality Assurance.  The successful candidate will be afforded all necessary training and development in line with the role.    Candidates must be self-driven, focused and diverse


The Company


Nua Healthcare specialises in providing Residential care, Community outreach and Day services to adults and children with complex support requirements on both the Intellectual Disability and Mental Health spectrums.  We pride ourselves in providing true person-centred care for individuals in their own home or in appropriate community based care facilities.


Selection Process


  • Competency based interview against criteria for the role
  • Competency Framework Evaluation conducted against role


Key Responsibilities

  • Leading the development and implementation of the Internal Audit department and its policies and procedures
  • Design audit programs and execute audits to verify compliance with legislation, regulation, standards and company policies and procedures
  • Lead audit assignments in accordance with accepted professional standards such as HIQA, HSE, HSA, etc. and draft reports to senior management summarising audit results and solutions to mitigate risks and improve operations
  • Devising practical and measurable recommendations for identified issues
  • Preparing and driving the issuance of audit reports in a timely manner inclusive of monthly KPI’s to senior management
  • Following up on audit issues
  • Providing support to management and other stakeholders on queries and assisting with updating control documentation
  • Make recommendations on the systems and procedures being reviewed, report on the issues and recommendations and monitor management's response and implementation
  • Ensure that audit work-papers are of standard that enable internal audit work to be readily usable and comply with all appropriate professional standards
  • Lead in streamlining electronic work-papers program to ensure that audit work-papers can be readily extractable and used by Senior Management if necessary


  • Ideally, you will be a professionally trained Auditor
  • Third level degree in Social Studies (or suitable equivalent relevant qualification) or a commitment to undertake one within an agreed timeframe
  • Full current driving license is essential for this post




Experience and Competencies:

  • You will have an up to date knowledge of internal audit methodology including use of data analytics techniques in conducting audits
  • Excellent working knowledge of all HIQA regulations
  • Previous experience in leading audits of complex organisations is essential
  • Balanced career history of which must include strong operational and business acumen experience
  • Genuine respect and empathy for diversity and individuality
  • Flexible, Responsible and mature approach to work
  • Professional, accountable, good planning and time management skills
  • Excellent working knowledge of regulatory compliance and HIQA standard
  • Excellent Written, Spoken and Listening skills
  • Excellent Problem Solving skills
  • Excellent Decision Making skills
  • Excellent Leadership skills
  • Excellent ability to relate to staff at all levels with specific regard to Understanding and Managing Relationships

Desirable but not essential 

  • Experience in managing or working in a service for individuals with Autism, Intellectual Disabilities and/or Mental Health

Key Competencies:

  • Excellent Ways of Working
  • Excellent Problem Solving skills
  • Excellent Decision Making
  • Excellent Planning
  • Effective verbal and written communication
  • Ability to work to deadlines and under pressure
  • An understanding of the needs of individuals
  • Ability to work on own initiative
  • Willingness to learn
  • Reliability and flexible approach to work
  • Excellent organisation and IT skills
  • Self-motivated/Self-starter


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