Return to Job Search Shortlist Job Shortlisted Job

FM Manager

Noonan
Location:
Dublin City Centre
Payment:
Not disclosed
Terms:
Permanent | Full Time
Last updated:
10-01-2017

Job Description

Job Title: FM Manager

Reporting To: Sector Director

Location: Dublin City Centre

The objective of this role is to develop an understanding of the environment, the culture and overall objectives of the client. Working with the Sector Director, agree an implementation plan that will result in ownership for an agreed scope of FM services coming under the leadership of this role. Thereafter, establish an operating model that will deliver consistently high quality of services to our client against an agreed set of KPIs.

The FM Manager will work side by side with the client to consistently deliver the business objectives while leveraging the additional expertise of the NOONAN group.

This is an active and visible role requiring strong and proven leadership skills, excellent relationship skills and experience in developing, driving and delivering robust process.

Competencies Required

Operational

  • Support and translate the strategic development of the account.
  • Support and develop an operational delivery team capability to achieve and exceed customer and account performance metrics.
  • Manage the client relationship and ensure a high level of service performance from NOONAN teams and suppliers.
  • Drive and measure with operational teams, full compliance with KPI and audit requirements.
  • Drive and measure with operational teams ensuring full EHS & Quality compliance, legislative, client and NOONAN health, safety and environment requirements.
  • Drive and measure with operational teams to ensure all necessary client processes and procedures are in place and adhered to.

Customer Service

  • Develop strong internal customer relationships
  • Increase value to the client through new innovation and lean execution of services.
  • Operate in line with our core PRIDE values

Commercial Acumen

  • Achieve and exceed account target plans and strategy.
  • Implement improvement initiatives aligned to any contractual agreements.
  • Develop client relationship and organizational strategies.

Additional Requirements:

  • 3+ years’ experience in a contract manager role within facilities management, soft services or hospitality with a high level of customer service focus and interaction.
  • Qualification to diploma standard in a relevant discipline is preferable.
  • Commercial experience of managing budgets, ability to demonstrate and implement initiatives to measure and improve account financial targets.
  • Strong leadership capabilities.
  • Strategic and process driven.
  • Problem solving ability.
  • EHS Health and Safety and business process awareness.
  • Proven people management experience skills and the ability to communicate at all levels.
  • Strong IT/computer skills.
  • Excellent written and oral language skills.

Report This Job

Jobs.ie is committed to delivering you real and accurate job advertisements. If you have concerns about this job advert, then please let us know by filling out this form and we will investigate.

cancel

Thank you for reporting this job.

A member of our quality control team will investigate this shortly.

Apply For This Job

You are just a few steps away

Get started by entering your email

Kick off your application with a few details

Attach a CV to your application

You are applying with your CV:
No CV attached

OR

    • Browse from this device

A cover note should briefly tell the employer what experience and skills you have that set you apart.

Add Jobs.ie Default Cover Note

By continuing, I agree to Jobs.ie terms & conditions

By continuing, I agree to Jobs.ie Review our full terms & conditions and privacy policy