Supervisory Management
About the Course
This is a “front line management” course and so is relevant for existing managers, supervisors or team leaders who lack formal training, those who have recently been promoted or those taking on new responsibilities.
It focuses on getting the best out of the team and is relevant therefore for any individual who wishes to improve their people management skills. It is relevant for team leaders from the
public and private sector.
Course Aims & Objectives
The aim of the course is to examine the characteristic of team leadership and to explore how teams can be motivated to focus on key priorities. The course explores key performance indicators and agreed targets and the importance of staff motivation to achieve set goals.
Any issues you may have around delegation will be explored so that you will become more confident and assertive delegating tasks to your team/staff.
This is a comprehensive Supervisory Management course that can be adapted to suit the needs of the group or individual attending the programme.
Supervisory Management - Course Overview
- Analysing Authority Styles
- Communications Skills and issues in Supervisory Management
- Resolving conflicts in the team
- Plan and deliver an effective counselling interview to support your team through difficult times
- Identify the future needs of your team – use performance management, career development and succession planning to help meet them
- Motivating individuals and teams. Exploration of Motivational concepts
- Accept the inevitability of change and adopt a systematic approach to forecasting likely sources of change, allowing you to support your team through the consequences
- Strengthening key relationships
- Flexible but assertive use of authority
- Integrate learning into day to day activities
- Prepare a personal development planning meeting to agree key result areas, Key Performance Indicators and targets for each team member
- Apply the most appropriate decision making approach and understand the influencing skills required to persuade others
- Separate causes from symptoms and effects - use brainstorming techniques to identify both short and long term solutions to current and potential problems
Methodology
After a process of group discussions, problem analysis, case studies, role-play, each participant receives a course certificate.
Duration and Cost
The Supervisory Management two day training programme costs 1380Euro (one to one) or 590euro per person (public course of minimum of 3 persons with a group).
Scheduled Dates 2012
Jan, March, April 2012,
Aug, Sept, Oct, Nov, Dec 2012
