The Aim of the Supervisory Management & Leadership Course is to:

• Demonstrate an understanding on how to delegate confidently and effectively for improved results
• Show how to manage conflict, difficult situations and disciplinary procedures. 
• Demonstrate the skills and knowledge needed to provide effective leadership and supervision.

Supervisory Management

• Understand key concepts, principles and practice in supervisory/line management
• Critically evaluate different approaches to supervision practice e.g. Peer supervision, one to one supervision, group supervision
• Distinguish between different models of supervision and choose the most appropriate model for a context
• Relate supervision theory to planning and evaluating practice
• Demonstrate a range of personal and practical skills used as a supervisor/line manager
• Identify the characteristics and key skills of an effective supervisor/line manager
• Identify the challenges involved in performing the functions of a supervisor/line manager
• Undertake training needs analysis
• Recognise the importance of good documentation and record keeping
• Be familiar with relevant legislation such as employment, health and safety etc.

Supervisory Management: Operational Planning

• Explain the role of goal and objective setting in operational planning
• Design an operational work plan/project for a fixed period including short-term objectives
• Integrate short-term objectives into a one-week work schedule
• Implement the work plan
• Keep appropriate records of progress
• Critically evaluate implementation in relation to original plan
• Approach problem solving in a structured and creative way

Supervisory Management: Team Leadership

• Negotiate a work plan/project with team members
• Deliver a briefing to team members
• Motivate team members
• Monitor progress of the work plan
• Take appropriate action for successful completion of the plan
• Evaluate the contribution of team members
• Encourage and provide constructive feedback to team members

Supervisory Management: Organisational Skills

• Explore how the principles of time management affect planning in the work place
• Design procedures for a range of activities such as managing the telephone, handling paper work, controlling interruptions to work
• Plan a meeting e.g. Notice, agenda, administration, venue etc.
• Run a meeting by acting as a chairperson, facilitator, keeping time, following the agenda, recording minutes etc.
• Evaluate a meeting e.g. Measure participation, attendance, roles of members etc.
• Understand the importance of the need to delegate
• Delegate work to others, e.g. Assign tasks, monitor progress, evaluate results
• Document all elements of the supervision/line management practice
• Draw up a job description and a person specification
• Prepare for interviewing candidates
• Take an active part in conducting the interview
• Evaluate the findings and contribute to the decision-making

Students  on the Supervisory Management & Leadership course undertake a:
Skills Demonstration 70% and an Assignment 30%

Pass 50 - 64%
Merit 65 - 79%
Distinction 80 - 100%