Website: www.progressivecollege.com

Course Syllabus

• Unit 1:Listening and Speaking
  • Key terms in communication theory
  • Role of listening
  • Range of listening behaviours
  • Relevant communication techniques in childcare setting
  • Participating effectively in group discussion and negotiated decision making
  • Contributing effectively in formal meetings
  • Preparing and delivering oral presentatons
• Unit 2: Reading and writing
  • Reading critically
  • Writing for a specific purpose
  • Observing the conventions of written English
  • Undertaking research, using sources and referencing
  • Writing clearly, confidently and expressively
  • Drafting, editing and proof-reading documents
  • Using vocabulary relevant to childcare
• Unit 3: Non-verbal and visual communication
  • Understanding various non-verbal and visual codes that are effective in the childcare setting
  • Awareness of ways in which the body communicates
  • Appropriate non-verbal communication in a range of settings
  • The role of perception in the communication process
  • Ways in which the physical environment comunicates
  • Constructing and interpreting visual aids and images for assisting children to communicate
• Unit 4: Communications technology
  • The impact of information technology
  • The various uses of technology to assist communication
  • The range of communication technologies for the exchnage of information
  • How to use communication technologies
  • Importance of accurately reporting telephone messages in childcare settings
  • Current relevant legislation in terms of rights, responsibilities and grievances
  • Advantages and disadvantages of the use of technology in the communications process
  • Safegaurding privacy of client's communicatons

website: http://progressivecollege.com/