Meeting the Challenge of Change and Leading Transformation

Public service transformation is now a priority issue and organisations across the public sector are set to play a key role in this transformation. The OECD and Task Force reports set out the public sector change agenda emphasising the need for a more integrated and better performing public service, sharing of services, improved e-government and better engagement with citizens in policy and service delivery issues. The Croke Park Agreement provides a framework for advancing a number of public service reform issues and will involve significant change including changing work practices and possible redeployment of staff. Managers at all levels in the public sector will require key change management skills in order to delivery on these changes.

This intensive five and a half day Certificate in Managing Change provides change leaders with the skills, tools and techniques necessary to implement effective change in their organisations.

Audience

This Certificate is ideally suited to those who are:

• tasked with introducing, leading or implementing change in their organisation
• involved in managing merging state agencies
• managers with a specific organisation development brief
• staff working within new structures in the local government and health sectors
• managers with Human Resource Management or Training and Development responsibilities

Delivery and Duration

The programme is delivered in through distance learning over an academic year and includes five one-day workshops and one half day workshop. This format allows students to study in their own time, at their own pace and at the location of their choice. Learning is supported by attendance at workshops, contact with the tutors and networking with fellow students. Students receive a learning pack comprising a specially developed workbook.

Accreditation

The IPA is a recognised college of University College Dublin (UCD).  The Certificate in Managing Change is awarded by UCD and is at Level 6 (Special Purpose Award) on the National Framework of Qualifications (NFQ).

Assessment

The award of the Certificate is based on successful completion of three written assignments; a written exam and project presentation.